Nest CEO Sets the Record Straight: It 'Wasn't a Real Recall'

RANCHOS PALOS VERDES, Calif. — Product recalls are embarrassing and can be potentially damaging for hardware manufacturers. Perhaps that's why Nest founder and CEO Tony Fadell sought to set the record straight on the recent recall of some 440,000 Nest Protect smoke detectors

But Fadell said it "was not a recall" during an interview with Walt Mossberg at Re/code's Code Conference on Wednesday. He noted that Nest is constantly testing the product and discovered a situation in which an alarm could be delayed. The anomaly was related to a core Nest feature: the ability to wave at the detector and silence it while, say, cooking bacon. Read more...

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